Question: Can you manage our work-in-process (WIP) and finished-goods (FG) inventories?
Answer: Yes, we have an in-house business system that allows for perpetual inventory management. |
Question: Will my inventory be safe?
Answer: Crossroads Industrial Services prides itself in maintaining clean, organized and highly secured storage. This is proven by the U.S. Department of Defense (U.S. Army & Marines) entrusting Crossroads to manufacture Combat Identification Panels for military vehicles. |
Question: Should I be concerned about your capacity to handle rather large assembly orders?
Answer: This is one of the most commonly asked questions and the answer is no. For example, one of our customers was a manufacturer of complex components to the automotive industry. Crossroads was asked to assist in reducing their "Total Cost of Ownership" by producing sub-assembly kits. The normal monthly quantity of sub-assembly kits was in excess of 200,000. |
Question: What size companies does Crossroads partner with?
Answer: While the majority of our customers are local or regional mid-sized companies, Crossroads also serves small manufacturers as well as the U.S. Department of Defense (U.S. Army & Marines). |
Question: How do you price your services?
Answer: Each customer's needs are viewed individually. We offer highly competitive pricing and processes to deliver solutions that improve your bottom line and give you a return on your investment (ROI). |
Question: Once I send you an inquiry, when will you contact me?
Answer: We take customer service very seriously; so depending upon when your inquiry was sent, we should be able to respond to you within a 24 hour time frame. |
Question: Are there any restrictions to the type of items or materials Crossroads will work with?
Answer: Yes, since the safety of our employees is foremost in our minds, we avoid performing any services involving hazardous waste or perishable foods. |
Question: What carriers do you use?
Answer: We have relationships with all major carriers including FedEx and UPS. More importantly we have our own fleet of trucks including van, box and semi-trailer trucks. |
Question: Can I visit your facility for a tour?
Answer: We welcome visitors to our facility anytime. Please contact us (317) 897-7320 extension 222 or 228 to arrange a tour. |
Question: Why should I consider doing business with Crossroads Industrial Services?
Answer: Crossroads Industrial Services has more than 70 years of experience providing fabrication, assembly, packaging and fulfillment services to our customers regardless of size or location. We strive to consistently deliver value and reduce your "Total Cost of Ownership". |
Question: What types of metals can you process?
Answer: We can process both ferrous and non-ferrous metals up to 3/16" thickness. |
Question: What is the maximum size sheet your shear can handle?
Answer: The maximum sheet size would be 60" x 120" and up to .125" thick. |
Question: How about punching, what are your limitations?
Answer: Our 5-axis CNC machine is limited to a 48" x 96" sheet size and up to .187" thick. We also have a 60-ton OBI press which can accommodate single piece feeds or strip processing. |
Question: Can you process coil stock?
Answer: Not at this time, it is under consideration for future. |
Question: Can you process other materials besides metals?
Answer: Yes, a good example would be plastics. We can easily punch plastics and even form plastics depending on the pliable properties involved. |
