Our Quality
Crossroads Industrial Services has a Quality System and Process Controls in place.
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- Crossroads is ISO 9001:2008 Certified
- FDA Registered for handling Medical Devices
- Lean Manufacturing
- 5S/Continuous Improvement philosophy
- Inventory controlled in our MRP system (Job Boss)
- OMB Circular A-133 compliant (Sarbanes Oxley equivalent)
- Experienced management team (Operations, Business Development, Finance, Human Resources...)
- Crossroads Maintains the Highest Quality Standards
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Crossroads takes Pride in Providing Quality Products & Services
Crossroads earned its ISO 9001 registration in 2006 and has not looked back. Since then we have re-registered in 2008 and have had annual surveillance audits, conducted by a third party. Our ISO 9001:2008 registration ensures that we have a frame work for a quality system and controls in place to monitor our performance. We work on a basis of continuous improvement, so our process controls are monitored daily. In addtion we have operator work instructions, a management review system and customer feedback through a survey process.
Our Quality Process
"We are commited to continuously improve the quality of our products and services in order to meet or exceed customer expectations."
The Three Tenets of our Quality System
- Quality is conformance to customer or internal requirements for our products and services
- Prevention is preferable to inspection and correction, thus the need for continuous improvement
- The cost of quality is measured, understanding there is an association with non-conformance
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